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Website Support FAQs

Practical answers about WordPress maintenance, backups, security, updates, staging, performance and ongoing care.

Does Caged Fish provide ongoing website maintenance?

Yes. Ongoing care can include updates, backups, security checks, monitoring and technical support.

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Can you maintain a WordPress website you didn’t build?

Yes, subject to an initial technical and security review.

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How do you keep WordPress websites secure?

Through regular updates, backups, sensible permissions, monitoring and careful extension choices.

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How do you choose WordPress plugins?

We look at maintenance history, compatibility, security, support and whether the functionality is really needed.

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Do you use staging websites?

Yes, where testing changes away from the live site reduces risk.

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Do you optimise website performance?

Yes. We look at images, caching, hosting, scripts, plugins and real user journeys.

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How often should WordPress be updated?

Regularly, with the urgency and testing level matched to the type of update and site complexity.

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How often should a website be backed up?

The schedule should reflect how frequently the site changes and how much data could be lost.

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What happens if a WordPress update breaks the website?

We diagnose the cause, restore service safely and resolve the compatibility problem rather than ignoring updates.

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Can you monitor whether my website is online?

Yes. Uptime monitoring can help detect availability problems before a customer reports them.

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